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All AMP Academy invitations have been sent to eligible team members. If you have not received your invite, check your spam folder or contact your Practice Manager. Completion is required by end of Q2. AMP Academy certifications will be tracked as part of the new Excellence Standards rollout.
AMP is transitioning from Paycom to Rippling for all HR, payroll, and time tracking. Watch for your onboarding invite in your email (check spam). Complete your profile setup when it arrives — the July 5 pay period is the first tracked in Rippling. First paycheck via Rippling: July 24. Same pay, same direct deposit, new platform.
Effective immediately: all online cancellations processed through Zenoti must be reviewed before the appointment slot is released. Do not allow same-day rebooking of cancelled appointments without PM approval. This protects conversion metrics and reduces last-minute no-show abuse. Full SOP available in the Operations tab.
All clinical incidents must be logged in the incident reporting system within 24 hours of occurrence. This includes adverse reactions, equipment failures, and near-misses. Contact your Practice Manager or email compliance@weramp.com with questions. Proper documentation protects you and the practice.